Last Updated: July 24, 2026

We offer a straightforward 30-day return window because we want you to feel confident with every purchase. This policy clearly distinguishes between a return due to a change of mind and a return due to a product issue.

General Eligibility

All returns must be initiated within 30 calendar days of the delivery date. The items you wish to return must be in their original condition, which is defined as unused, unopened, and in their original sealed packaging with all accessories and manuals intact. For health and food safety reasons, any food item that has been opened cannot be returned unless it is defective.

Scenario 1: Remorse Returns (Change of Mind)

If you decide you no longer want a product you ordered, you may return it under the following terms:

  • The item must meet the general eligibility criteria (unopened and in original packaging).
  • The return shipping is completely free. We will provide a prepaid return label.
  • There is no restocking fee. No hidden charges will be deducted from your refund.

Scenario 2: Defective or Incorrect Items

If you receive an item that is past its freshness date, damaged during transit, or simply the wrong item from what you ordered, we will make it right:

  • Please take clear photos of the defective or incorrect item and the packaging.
  • Email these photos and your order number to info@barebellss.it.com within 7 days of delivery.
  • Upon verification, we will provide a free prepaid return label and offer you the choice of a full refund or a replacement shipment, both at no charge. We will cover the shipping for the replacement as well.

How to Return an Item

Initiate a return by following these simple steps:

  1. Contact Us: Send an email to info@barebellss.it.com with the subject line “Return Request – Order [Your Order Number]”. In the body of the email, please tell us the item(s) you wish to return and the reason.
  2. Receive Authorization: Our customer service team will review your request and, if eligible, reply with an RMA (Return Merchandise Authorization) number and a prepaid shipping label.
  3. Pack Your Return: Securely pack the item in its original packaging, including all accessories. Place the item inside a shipping box and affix the prepaid label to the outside.
  4. Ship It Back: Drop the package off at the carrier’s designated location. The return label will specify which carrier to use.

Our Return Address

All return packages should be mailed to:

Barebellss Returns

3000 Cirrus Heights Ct

Katy, TX 77493

United States

Refund Processing Time

Once your returned package is marked as delivered to our facility, we will inspect the item within 1 to 2 business days. Upon approval, the refund will be issued to your original payment method. Please allow an additional 7 to 10 business days for the credit to appear on your statement, as processing times vary between financial institutions. You will receive an email notification when your refund has been initiated.